We are here to help you if you notice your network becoming slower and slower or you cannot connect to a printer in the office or at home, or, equally frustrating, if you cannot connect to a website like YouTube, Facebook or other websites. We can also assist you when your media server, ftp or website is down or if you would just like to add more features like share and broadcast all your training movies or entertainment content to all computers in your office or house. We can set up your office or home network with new functionality like media server, collaboration functions, video conferencing by just using your existing computer (you won’t have to buy expensive equipment).
What do I need to know?
We will ask you to describe the issue you are experiencing or what you would like to do. We will send you a link to help us connect to your computer and analyze your system and your network in order to fix the issue or give you the functionality you want to have. We will keep you posted with all the actions we are taking and you will receive a resolution report once we complete the work.
When can I ask for Wired and Wireless Network and Connectivity Repair?
When you cannot print, scan or connect to your network, wired or wireless.
When either your media server, ftp server or web server is down.
When you experience a slow network, slow printing or slow browsing
When you cannot save documents on your share drive or other issues experienced in your network.
When you want to share media content with your employees or create an Intranet where all your employees would get the information that you want to distribute to them, like forms, user guidelines and procedures.
If your web radio station is not working or you are blocked from viewing certain sites and you are entitled and authorized to see them.
If you cannot connect to your business partners due to issues on your network firewall.
In the case of network switch malfunctioning or misconfiguration.
When you want to install a new network connected VOIP system and you need to have proper network configuration to support quality of services and provide a good voice quality.
When your security is compromised or your system and network is unstable or there is high collision traffic.
When your file or print server is not working properly, is degraded or is down.
How long would this take?
We can identify the issue in less than 10 minutes and provide you with the reason why you may experience these issues. To fix any of this issue might take more time, depending on the issue complexity, or in some cases you might need to have an IT expert come locally to replace hardware equipment and configure it to project specifications.
Is it worth calling us when your network has issue?
If you call for an IT expert to come and identify the issue, you might need to wait for a few days, and pay for transportation (50-80$) and then pay for his diagnostic services ($50-$100). We can provide IT support for a fraction of such cost and we can do it right now.
Get IT working for you now.